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Client Services Manager

$80,000.00 to $110,000.00 DOE

Position: Client Services Manager

Reports To: Vice President of Corporate Development Position Type: Full Time/Salary

Job Description

The Client Services Manager role will be heavily involved in day to day client communication and support. The position will be highly interactive with the sales and client services department and their managers. All responsibilities are conducted while upholding the company vision and mission.

Responsibilities Include (but are not limited to):

Client Site Visits (25% travel)
Manage quarterly payment process
Manage contract renewal
Assist in customer service
Help with upselling our services
Customer support and/or external client communication
Client facing to help us better understand more specific needs
Work as a main source to better the relationships with our clients
Assist in assembly of presentation materials
Special projects as requested Position Requirements:
Bachelor’s Degree
3-5 years’ work experience in a Customer Service/Account Management role
Excellent computer proficiency: including Microsoft office suite
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Ability to manage time and multitask
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Career Personnel
Montgomery: T 334-277-2460 | F 334-277-2464
Birmingham: T 205-874-9540
Give us a call
T 334-277-2460
F 334-277-2464
T 205-874-9540
F 205-874-9842


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